Constructive Conflict Management

This course empowers participants to understand and resolve workplace conflict constructively. Through guided discussion and role-based exercises, learners will build a reliable toolkit for managing difficult conversations and reducing tension before it escalates. Identify and manage sources of workplace conflict Apply conflict resolution strategies to resolve disagreements professionally Use structured processes to manage conflict before it escalates Foster respectful communication and minimize tension in team environments Gain confidence in mediation, negotiation, and difficult problem-solving discussions
 

Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course.