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IBM Safer Payments Hands-On Case Management Training (V6.5)
Course Description
Overview
IBM Safer Payments is an innovative real-time payment fraud prevention and detection solution for all cashless payment types. IBM Safer Payments provides not only model capabilities based on inbuilt tools, but also the option to import externally built fraud models for real-time decision making.
In this course, IBM Safer Payments' case management capabilities are presented in details. Students will learn how to configure and customize the built-in case management, and the workflow and activities involved when investigating cases.
Objectives
Refer to course overview.
Audience
IBM Safer Payments users (Fraud Investigators and optional: System Administrators), IBM Lab experts, and IBM Business Partners
Prerequisites
- Business Knowledge
- Understanding Safer Payments Data Inputs concepts
Topics
- Mandator Structure and its elements
- Querying data in Safer Payments
- Case Management concept
- Workflows
- User types and groups
- Case classes
- Layout of a case
- Working queues
- Creating cases
- Case investigation
- Investigate a case
- Fraud marking
- Risk list
- Executing case actions
- External queries
- Reporting
Recognition
When you complete the Instructor-Led version of this course, you will be eligible to earn a Training Badge that can be displayed on your website, business cards, and social media channels to demonstrate your mastery of the skills you learned here.
Learn more about our IBM Safer Payments Badge Program →Related Courses
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IBM Safer Payments: Hands-on Technical Primer (v6.4.x)
6A402G- Duration: 32 Hours
- Delivery Format: Classroom Training, Online Training
- Price: 3,260.00 USD
-
IBM Safer Payments: SysOps Training (v6.4.x)
6A422G- Duration: 24 Hours
- Delivery Format: Classroom Training, Online Training
- Price: 2,445.00 USD
This course is eligible for the IBM Safer Payments Hands-On Case Management Training (V6.5) - Code: 6A542G
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