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Digital Badge Program Case Manager
A digital credential recognized and valued around the world.
Build an IBM Case Manager Solution (V5.3.2) - Code: F2910G
This credential earner has completed instructor-led learning for understanding how to create basic case management solutions with IBM Case Manager Builder and Process Designer. This includes how to create, deploy, test & revise solutions to be able to add complexity & functionality to solutions. Topics also cover creating properties & document classes; configuring roles & in-baskets; defining case stages; working with case types, tasks and workflows; & guidelines on solution design principles.
Badge Criteria and Activities
Successfully complete the following IBM Instructor-Led course: Build an IBM Case Manager Solution (V5.3.2) - Code: F2910G
Customize the IBM Case Manager Client User Interface (V5.3.2) - Code: F2940G
This credential earner has completed instructor-led learning on how to customize IBM Case Manager Client while using little code. This includes how to: create pages with custom layout & implement new actions by configuring buttons & menu items; use the Calendar widget to track case events & a Script Adapter widget to transform the data; wire two widgets together to establish communication; customize views for case properties; specify viewers for documents; & implement External Data Services.
Badge Criteria and Activities
Successfully complete the following IBM Instructor-Led course: Customize the IBM Case Manager Client User Interface (V5.3.2) - Code: F2940G
IBM Case Manager Essentials (V5.3.2) - Code: F2900G
This credential earner has completed instructor-led learning for understanding IBM Case Manager, its concepts, functions and architecture. Skills cover using an IBM Case Manager to process cases and create runtime tasks. Topics include: users and components; creating & processing a case; searching & reviewing a case; adding annotations & comments to a case; splitting a case; exploring & identifying the structure of a solution; adding custom & quick tasks; & identifying integration options.
Badge Criteria and Activities
Successfully complete the following IBM Instructor-Led course: IBM Case Manager Essentials (V5.3.2) - Code: F2900G
IBM Case Manager: Configure Security (v5.3.2) - Code: F2920G
This credential earner has completed instructor-led learning for understanding how to configure security for IBM Case Manager environments & solutions. This includes: how to work with project areas, control access to cases, & create security configurations; how to deploy a solution in a new environment & use a security configuration package file to manage solution security; how to customize security settings with a custom privilege definition; & use security proxies to automate security changes.
Badge Criteria and Activities
Successfully complete the following IBM Instructor-Led course: IBM Case Manager: Configure Security (v5.3.2) - Code: F2920G
IBM Case Manager: Solution Deployment from Design to Production (V5.3.2) - Code: F2930G
This credential earner has completed instructor-led learning for understanding how to migrate and deploy Case Manager solutions from development to pre-production and production. This includes: describing the Case Manager solution deployment process; Migrating and deploying basic Case Manager solutions; FileNet Deployment Manager essentials; and migrating and deploying advanced Case Manager solutions.
Badge Criteria and Activities
Successfully complete the following IBM Instructor-Led course: IBM Case Manager: Solution Deployment from Design to Production (V5.3.2) - Code: F2930G
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