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IBM and LearnQuest Badge Program - IBM Case Manager

LearnQuest is working together with IBM to offer IBM training courses and award digital badges upon successful completion and attainment of course objectives.

Build an IBM Case Manager Solution (V5.3.2) - Code: F2910G

Build an IBM Case Manager Solution (V5.3.2) - Code: F2910G

This credential earner has completed instructor-led learning for understanding how to create basic case management solutions with IBM Case Manager Builder and Process Designer. This includes how to create, deploy, test & revise solutions to be able to add complexity & functionality to solutions. Topics also cover creating properties & document classes; configuring roles & in-baskets; defining case stages; working with case types, tasks and workflows; & guidelines on solution design principles.

Click here for course objectives.

Badge Criteria and Activities
Successfully complete the following IBM Instructor-Led course: Build an IBM Case Manager Solution (V5.3.2) - Code: F2910G

Recommended next steps:

Evidence:



Customize the IBM Case Manager Client User Interface (V5.3.2) - Code: F2940G

Customize the IBM Case Manager Client User Interface (V5.3.2) - Code: F2940G

This credential earner has completed instructor-led learning on how to customize IBM Case Manager Client while using little code. This includes how to: create pages with custom layout & implement new actions by configuring buttons & menu items; use the Calendar widget to track case events & a Script Adapter widget to transform the data; wire two widgets together to establish communication; customize views for case properties; specify viewers for documents; & implement External Data Services.

Click here for course objectives.

Badge Criteria and Activities
Successfully complete the following IBM Instructor-Led course: Customize the IBM Case Manager Client User Interface (V5.3.2) - Code: F2940G

Recommended next steps:

Evidence:



IBM Case Manager Essentials (V5.3.2) - Code: F2900G

IBM Case Manager Essentials (V5.3.2) - Code: F2900G

This credential earner has completed instructor-led learning for understanding IBM Case Manager, its concepts, functions and architecture. Skills cover using an IBM Case Manager to process cases and create runtime tasks. Topics include: users and components; creating & processing a case; searching & reviewing a case; adding annotations & comments to a case; splitting a case; exploring & identifying the structure of a solution; adding custom & quick tasks; & identifying integration options.

Click here for course objectives.

Badge Criteria and Activities
Successfully complete the following IBM Instructor-Led course: IBM Case Manager Essentials (V5.3.2) - Code: F2900G

Recommended next steps:

Evidence:



IBM Case Manager: Configure Security (v5.3.2) - Code: F2920G

IBM Case Manager: Configure Security (v5.3.2) - Code: F2920G

This credential earner has completed instructor-led learning for understanding how to configure security for IBM Case Manager environments & solutions. This includes: how to work with project areas, control access to cases, & create security configurations; how to deploy a solution in a new environment & use a security configuration package file to manage solution security; how to customize security settings with a custom privilege definition; & use security proxies to automate security changes.

Click here for course objectives.

Badge Criteria and Activities
Successfully complete the following IBM Instructor-Led course: IBM Case Manager: Configure Security (v5.3.2) - Code: F2920G

Recommended next steps:

Evidence:



IBM Case Manager: Solution Deployment from Design to Production (V5.3.2) - Code: F2930G

IBM Case Manager: Solution Deployment from Design to Production (V5.3.2) - Code: F2930G

This credential earner has completed instructor-led learning for understanding how to migrate and deploy Case Manager solutions from development to pre-production and production. This includes: describing the Case Manager solution deployment process; Migrating and deploying basic Case Manager solutions; FileNet Deployment Manager essentials; and migrating and deploying advanced Case Manager solutions.

Click here for course objectives.

Badge Criteria and Activities
Successfully complete the following IBM Instructor-Led course: IBM Case Manager: Solution Deployment from Design to Production (V5.3.2) - Code: F2930G

Recommended next steps:

Evidence:



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