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Prepare for your Service Cloud Consultant Certification Exam (CRT261)
Course Description
Overview
Are you ready to take the next step in your career by becoming a Salesforce Certified Service Cloud Consultant? Instructors will present scenarios that will help reinforce your knowledge of Service Cloud functionality by thinking through requirements and design considerations. The course provides an overview of the exam objectives to help you focus your efforts to prepare for your exam.This course includes a voucher to sit for the Salesforce Service Cloud Consultant certification exam.Objectives
- Review the different exam objectives and their weighting on the exam
- Understand the product areas to focus on to best prepare for the exam
- Discuss how to design Service Cloud solutions to meet specific business needs
- Assess your exam readiness by answering practice questions
Audience
Prerequisites
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Preparing for Your Salesforce Service Cloud Consultant Certification is designed for individuals who have experience designing Service Cloud solutions and are preparing to take the Salesforce Service Cloud Consultant Certification exam.
You should have the following experience before attending this class:
Attainment and maintenance of the Salesforce Administrator Certification
Knowledge of the topics discussed in the Service Cloud Consultant Certification Study Guide
Experience implementing Service Cloud and designing Service Cloud solutions
Topics
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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