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Prepare for your Advanced Administrator Certification Exam (CRT211)
Duration
1 Day
Course
SF-CRT211
Available Formats
Classroom Training, Online Training
Course Description
Overview
Are you ready to be recognized for your Salesforce administration skills by becoming a Salesforce Certified Advanced Administrator? By covering the details around the exam objectives, this course will help hone your knowledge of of next-level techniques to administer and manage Salesforce’s CRM capabilities through guided scenarios, lecture, and discussion. This course includes a voucher to sit for the Salesforce Advanced Administrator certification exam.Objectives
When you complete this course, you will be able to:
- Configure data and application security.
- Describe Sales Cloud and Service Cloud applications.
- Implement business logic and process automation.
- Build advanced reports and dashboards.
- Apply data management best practices.
Audience
This course is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam
Prerequisites
-
This course is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam.
Topics
Lessons and Topics
Salesforce Security and Custom Objects
- Restricting and Extending Object, Record, and Field Access
- Determining Appropriate Sharing Solutions
- Territory Management
- Data Relationships
- Process Automation Tools and Best Practices
- Change Management Options
- Sandboxes
- Deployment Tools
- Auditing and Monitoring
- Creating Reports
- Report Types
- Dashboards
- Data Quality Features and Policies
- Products, Price Books, Schedules, and Quotes
- Forecasting
- Salesforce Knowledge
- Entitlements
- Service Cloud Console Toolkit
- Content Management
- Test Preparation
- Practice Exam
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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