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Build an IBM Case Manager Solution (V5.3.2)
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In this course you will create basic case management solutions with IBM Case Manager Builder and Process Designer. Using an iterative solution development process, you will create, deploy, test, and revise your solutions, adding complexity and functionality to your solutions as you gain skills. You will create properties and document classes, configure roles and in-baskets, and define case stages. You will work with case types, tasks, and workflows. This course includes some guidelines on solution design principles. After completing this course, you can build on these skills by taking more advanced or specialized courses in security, user-interface customization, and solution deployment.
Build and deploy a solution Create properties and document classes Create roles and in-baskets Create a case type and tasks Create a workflow Use preconditions and sets Automate case packaging Add case stages Apply solution design principles
This course is intended for solution architects, developers, business analysts, system administrators, or anyone who works as a solution builder within their company.
- Knowledge of Case Manager concepts, such as case management, case, solution, task.
- The ability to identify parts of a solution.
- or IBM Case Manager Essentials V5.3.2 (classroom)(F2900G)
- or IBM Case Manager Essentials V5.3.2 (self-paced) (F2909G)
Build and deploy a solution
- Build a solution
- Deploy a solution
- Test a solution
- Manage roles
- Redeploy a solution
Create properties and document classes
- Create case properties
- Create task properties
- Create a business object
- Create document classes
Create roles and in-baskets
- Create roles
- Create in-baskets
- Create a to-do task
- Create a container task
- Add the to-do list widget to the Case Details page
Create a step map
- Open a task in Step Designer
- Create a step map
- Add a workgroup to a step map
- Add an attachment to a step map
Use preconditions and sets
- Organize tasks with preconditions
- Organize tasks with inclusive sets
- Organize tasks with exclusive sets
Automate case packaging
- Open a task in Process Designer
- Add a component step to a task
- Use a component step to package a case
Add case stages
- Add case stages to a solution
- Use a system step to perform a case stage operation
- Use a case stage as a task precondition
Solution design principles
- Describe solution design principles
When you complete the Instructor-Led version of this course, you will be eligible to earn a Training Badge that can be displayed on your website, business cards, and social media channels to demonstrate your mastery of the skills you learned here.Learn more about our IBM Case Manager Badge Program →
IBM Case Manager 5.2 - Customize and Extend the FeaturesF217G
- Duration: 24 Hours
- Delivery Format: Classroom Training, Online Training
- Price: 2,445.00 USD
IBM Case Manager 5.2 - Customize and Extend the FeaturesF217GS
- Duration: 24 Hours
- Delivery Format: Self-Paced Training
- Price: 1,395.00 USD
Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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Self-Paced Training Terms & Conditions
THIS IS A SELF-PACED VIRTUAL CLASS. AFTER YOU REGISTER, YOU HAVE 365 DAYS TO ACCESS THE COURSE.
This is a Self-Paced virtual class; it is intended for students who do not need the support of a classroom instructor. If you feel you would better benefit from having access to a Subject Matter Expert, please enroll in the Instructor-Led version instead. Minimal technical support is provided to address issues with accessing the platform or problems within the lab environment.
Before you enroll, review the system requirements to ensure that your system meets the minimum requirements for this course. AFTER YOU ARE ENROLLED IN THIS COURSE, YOU WILL NOT BE ABLE TO CANCEL YOUR ENROLLMENT. You are billed for the course when you submit the enrollment form. Self-Paced Virtual Classes are non-refundable. Once you purchase a Self-Paced Virtual Class, you will be charged the full price.
After you receive confirmation that you are enrolled, you will be sent further instructions to access your course material and remote labs. A confirmation email will contain your online link, your ID and password, and additional instructions for starting the course.
Upon receipt of the Order Confirmation Letter which includes your Enrollment Key (Access code); the course begins its twelve (12) month access period. IMPORTANT!!! If your course provides access to a hands-on lab (Virtual Lab Environment), you will have a specific number of days (typically 30 days) on the remote lab platform to complete your hands-on labs. Do not start your lab until you are ready to use your lab time effectively. Time allotted in the virtual lab environment will be indicated once you apply the enrollment key. The self-paced format gives you the opportunity to complete the course at your convenience, at any location, and at your own pace. The course is available 24 hours a day.
If the course requires a remote lab system, the lab system access is allocated on a first-come, first-served basis. When you are not using the elab system, ensure that you suspend your elab to maximize your hours available to use the elab system. Note: This does not add additional days to your Lab Environment time frame.
Click the Skytap Connectivity Test button to ensure this computer's hardware, software and internet connection works with the SPVC Lab Environment.
Click the Skytap Connectivity Documentation button to read about the hardware, software and internet connection requirements.
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