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Business Skills Training Courses
Supercharge your career and boost your organization's success with LearnQuest's comprehensive business skills training. Develop critical abilities like leadership, communication, project management, and more. Our expert-led courses help you master essential business competencies. Invest in your team with our customizable group training and realize your full potential.
Course List
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Featured Course
Effective Workplace Communication
ITMG-253
This Effective Workplace Communication course is designed to enhance the students’ ability to effectively communicate with . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Featured Course
Diversity, Equity, and Inclusion
VS-s2125
Diversity is recognizing our individual differences. Differences can be age, gender, race, place of origin, color, disability, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Accounting Skills for New Supervisors
VS-S2116
Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Online Tools for Small Business
VS-c0427
The internet, providing an information highway for communication and research, is now also a virtual toolbox for the small . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Slack for Business
VS-c0422
Slack is a cloud-based platform that connects teams with the apps, services, and resources they need to get work done. This . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Process Improvement with Gap Analysis
VS-s2719
Charles Kettering, an inventor for General Motors, once said, “A problem well-stated is half-solved.” The gap analysis tool . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Change Management - Combined Certificate Program
OLCM-110
This Change Management - Combined Certificate Program course is designed to provide students with sufficient knowledge and . . .
- Duration: 4.5 Days
- Delivery Format: Classroom, Virtual
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Change Management - Practitioner Certificate Program
OLCM-105
This Change Management - Practitioner Certificate Program course is designed to provide students with sufficient understanding . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Organizational Change Management - Foundation Certificate Program
OLCM-100
This Change Management - Foundation Certificate Program course is designed to provide students with sufficient knowledge . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
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Successfully Managing Change
VS-s2102
Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Active Listening
VS-S2432
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Becoming a Better Learner
VS-s2444
There was a time when what you learned in school before entering the workforce would be all you needed to know for the rest . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Body Language: Reading Body Language as a Sales Tool
VS-s2010
Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Building Your Self-Esteem and Self-Confidence
VS-s2404
Healthy self-esteem and self-confidence are essential for growth and achieving success. Of all the judgments you make in . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Bullying in the Workplace
VS-s2711
When most people think of bullying, images immediately come to mind of children in a schoolyard being taunted, pointed at, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Business Etiquette - Gaining That Extra Edge
VS-s2411
If you’ve ever had an awkward moment where: o You aren’t sure which fork to use, o You don’t know which side plate is . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Call Center Training: Sales and Customer Service Training for Call Center Agents
VS-s2007
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that . . .
- Duration: 3 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Coaching and Mentoring Success in a Hybrid Workplace
ITMG-274
This Coaching and Mentoring Success in a Hybrid Workplace course is designed to help managers enhance the short-term job . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Collaboration
VS-s2736
Collaboration is a skill that is utilized with one or more people to produce or create a result or shared goal. Everyone . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Communication Strategies
VS-s2405
Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Communications for Small Business Owners
VS-s2605
Communication between individuals is a two-way street, but communication between a small business and its customers is a . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Conducting Effective Performance Reviews
VS-s2111
Performance reviews are an essential component of employee development. The performance review meeting is an important aspect . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Conflict Resolution: Getting Along In The Workplace
VS-s2106
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Conquering Your Fear of Speaking in Public
VS-s2414
Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Conversational Leadership
VS-s2328
Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Corrective Action
VS-s2338
We all try to do the best work that we can, however, there are times when things go wrong, and problems arise. These things . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Creating a Positive Work Environment
VS-s2726
Not all of us have had the opportunity to work in a truly positive work environment. A positive work environment is important . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Dealing With Difficult People
VS-s2333
Dealing with difficult people is something that most of us will experience at one time or another in our lives. We may encounter . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Dealing with the Media: Creating a positive working relationship
VS-s2440
The media is more widespread and pervasive than it’s ever been and its reach is growing all the time. Depending on your line . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Delegation: The Art Of Delegating Effectively
VS-s2309
Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Developing Your Executive Presence
VS-s2434
Some people immediately command attention and respect when they walk into a room. Do you have that kind of presence? If not, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Disability Awareness - Working with People with Disabilities
VS-s2712
People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Diversity Training - Celebrating Diversity in the Workplace
VS-s2702
More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Effective Communication in a Virtual Workplace
ITMG-256
Interpersonal communication skills within the workplace, ranging from emotional intelligence, to questioning techniques, . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Effective Communication in a Virtual Workplace
ITMG-266
This Effective Communication in a Virtual Worldcourse is designed to enhance the students’ ability to effectively communicate, . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Employee Dispute Resolution: Mediation through Peer Review
VS-s2112
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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English as a Second Language: A Workplace Communications Primer
VS-s2732
The English language is recognized as an essential business tool throughout the world. People who are learning English . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Facilitation Skills
VS-s2803
It is nearly impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, and . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Getting Stuff Done - Personal Development Boot Camp
VS-s2421
Why are there so many different organizational systems and time management methods out there? The answer is simple: it’s . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Getting Your Job Search Started
VS-s2413
While looking for work can be an exciting time, it can also involve fear and discomfort about change and the unknown. Whether . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Giving Effective Feedback
VS-s2324
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Hiring for Success: Behavioral Interviewing Techniques
VS-s2107
Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Honing and Delivering Your Message
VS-s2441
This one-day course will prepare students to develop a message and remain on topic when they are presenting that message . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Influence and Persuasion
VS-s2427
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Introduction to Neuro Linguistic Programming
VS-s2422
Your brain, thoughts, and behavior are at the core of everything that you do every day, even if you aren’t aware of it. In . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Across Cultures
VS-s2327
Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Difficult Conversations
VS-s2323
We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Mastering the Interview
VS-s2407
The interview is one of the key elements of the job search process. As with any skill, we can get better at it with preparation . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Meeting Management: The Art of Making Meetings Work
VS-s2319
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Mobbing in the Workplace
VS-s2739
More and more people are becoming familiar with the harmful effects of bullying. Mobbing has been called “bullying on steroids.” . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Negotiating for Results
VS-s2308
Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Networking for Success
VS-s2431
Business networking is an effective and efficient way for business people to connect, develop meaningful relationships, and . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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NLP Tools for Real Life
VS-s2423
Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface, so that you . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Overcoming Objections to Nail the Sale
VS-s2003
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Progressive Discipline
VS-s2337
Discipline is not something any manager wants to do but it is a skill that is important to be able to perform consistently . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Public Relations Boot Camp
VS-s2118
The field of public relations has changed with the evolution of computers and the speed with which information can spread. . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Public Speaking - Presentation Survival School
VS-s2402
A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Public Speaking - Speaking Under Pressure
VS-s2418
This workshop has been designed for those in positions where they must speak in front of audiences that are hostile or demanding. . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Selling Smarter
VS-s2005
It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Skills for the New Employee
VS-s2409
Mastering certain behaviors and skills can help an employee in their first days at a new job. These start with a professional . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Skills You Need for Workplace Success
VS-s2439
There have been a number of studies that identify the key skills that workers need to be successful. Various studies call . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Social Selling for Small Businesses
VS-s2011
Social selling isn’t just a fad or the latest approach to selling that businesses need to adopt. It’s a result of the massive . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Story Marketing for Small Businesses
VS-s2510
Cultures both ancient and modern have strong storytelling traditions. Our brains are wired to share and process information . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Ten Minute Presentations
VS-s2013
Presentations, whether in person or via video interface, remain a primary means of building business relationships and partnerships . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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The ABCs of Supervising Others
VS-s2306
This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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The Professional Supervisor
VS-s2307
With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Think on Your Feet
SSMG-145
The complete verbal communication program - Think on Your Feet® provides techniques to speak spontaneously with clarity, . . .
- Duration: 4 Days
- Delivery Format: Classroom, Virtual
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Tough Topics: Talking to Employees about Personal Hygiene
VS-s2321
As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Building Customer Experience with a little bit of pixie dust (Based on ©DISNEY'S approach to Quality Service)
SSMG-200
After completing the Building Customer Experience with a little bit of pixie dust course students will be able to start . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Customer Service Training - Critical Elements of Customer Service
VS-s2408
While many companies promise to deliver an incredible customer experience, some are better at supplying this than others. . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Excellence in Technical Customer Service
OLEK-135
This Excellence in Technical Customer Service course is designed to provide students with the skills necessary to interact . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Growth Hacking
VS-s2508
The new economy calls for a new way of attracting customers and sales. Growth hacking is to the new economy what marketing . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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IT Help Desk Service in a Virtual World
ITMG-261
This IT Help Desk Service in a Virtual World course is designed to enhance client/user/customer satisfaction in a virtual . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
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Managing Customer Service
VS-s2114
The need to lead, model, and promote the organizational values within a customer service environment is essential for business . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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GDPR Readiness: Creating a Data Privacy Plan
VS-s2737
The Data Privacy Plan is the best way an organization can document and enforce the privacy of personal information they hold. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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GDRP Readiness: Getting The Message Out
VS-s2738
An important aspect of privacy compliance is communication, both internally and externally. Employees need to know that privacy-related . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Anger Management: Understanding Anger
VS-s2105
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Appreciative Inquiry
VS-s2119
Do you love those moments of exception, when everything seems to have come together and things are working beautifully? Would . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Balanced Scorecard Basics
VS-s2710
Over the past several decades, organizations have come to realize that success can be measured in other ways besides in dollars . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Beyond Workplace Politics: Using Social and Emotional Competencies
VS-s2731
Workplace politics encompasses the power and authority processes and behaviors that are at work in a particular workplace. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Critical Thinking
VS-s2420
In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Effective Communication Using Emotional Intelligence
ITMG-244
This Effective Communication Using Emotional Intelligence course is specifically designed to enhance the student’s ability . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Exploring Universal Design for Learning
VS-s2814
Universal Design for Learning (UDL) is a framework used to design, develop, and deliver inclusive educational experiences. . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
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Giving Extra that Nobody Values (Emotional Salary Workshop through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
SSMG-230
This Giving Extra that Nobody Values course focus on emotional salary, everything provided by companies and is not economically . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
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Goal Setting
VS-s2425
We all have things we want to achieve in life. The route to success is to turn those dreams and wishes into reality. This . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Identifying and Combatting Fake News
VS-s2442
Building and maintaining trust is essential to attracting and retaining customers. What the public sees and hears about you . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Managing Pressure and Maintaining Balance
VS-s2430
When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Personal Brand: Maximizing Personal Impact
VS-s2426
Abigail Van Buren, the writer of Dear Abby, once said, “There are two kinds of people: those who come into a room with the . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Psychological Health and Safety
VS-s2742
Scientific evidence shows that when businesses adopt policies and programs to address psychological health and safety, costs . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Respect in the Workplace
VS-s2741
Research in North America suggests that more than one in three employees have experienced bullying, abuse, harassment, or . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Safety in the Workplace
vs-s2703
Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Self-Leadership
VS-s2428
Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Stress Management
VS-s2113
Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Survival Skills for the New Trainer
VS-s2804
Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Unconscious Bias
VS-s2126
We may make decisions based on unseen preferences – where we grew up or lessons learned in childhood, for example – that . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Understanding and Coping with the COVID-19 Pandemic
VS-s2124
The COVID-19 pandemic is affecting people around the world, resulting in health care systems being overwhelmed, people being . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Workplace Ergonomics for Injury Prevention
VS-s2713
The human body is a fragile system, and we put many demands on it every day. Activities such as reaching to get supplies . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Workplace Harassment - What It is and What to Do About It
VS-s2704
Between 2010 and 2015, employers paid out $698.7 million to employees alleging harassment (through the U.S. Employment Equity . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Workplace Violence - How to Manage Anger and Violence in the Workplace
VS-s2705
Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the . . .
- Duration: 3 Days
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Workplace Wellness
VS-s2716
Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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An Environmental Audit Primer
VS-s2725
This course provides participants with the knowledge and skills to conduct internal environmental audits. Practical, proven . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Budgets and Managing Money
VS-s2312
For managers in today’s business world, it’s essential to have a working knowledge of finance. We all play a role in our . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Finance and Budgeting Essentials for Business Professionals
LO-097014
Good financial judgment can deepen the decision-making skills of any business professional. Fluency with monetary figures . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Global Business Strategies
VS-s2611
Opportunities to take a regional business into the global market make it possible to strategically, smartly, and profitably . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Purchasing and Procurement Basics
VS-s2722
Purchasing and procurement functions are about much more than bringing goods and services into an organization. They are . . .
- Duration: 2 Days
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Becoming a Progressive Employer
VS-s2331
Many people like to think of themselves as progressive in some fashion, but is this usually the case? Employers can be considered . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Closing the Generation Gap in the Workplace
VS-s2115
There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Code of Conduct: Setting the Tone for Your Workplace
VS-s2728
Workplaces are made up of diverse groups of people with diverse motivations, backgrounds, and ethics. When such groups are . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
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Employee Recognition: Appreciating Your Workforce
VS-s2121
Everyone likes to be recognized for a job well done. Some people like more recognition than others, but it’s all important . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Human Resources Training: HR for the Non-HR Manager
VS-s2304
In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Orientation Handbook: Getting Employees Off to a Good Start
VS-s2108
An effective human resource professional knows that managing employee performance is more than responding to problems, conducting . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Planning for Workplace Safety
VS-s2729
Beginning with the organizational safety policy, the company’s safety plan shows that senior management takes the commitment . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Team Building: Developing High Performance Teams
VS-s2310
Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Training with Visual Storytelling
VS-s2808
Training is constantly evolving, just as the needs and desires of learners are constantly changing. This one-day course is . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Transgender Employees: Creating an Inclusive Work Community
VS-s2120
A safe, inclusive workplace in many jurisdictions is not just the law; it is a goal of every employee and company that values . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Workplace Health and Safety: The Supervisor's Role and Responsibilities
VS-s2329
This course aims to provide an understanding of the supervisor’s role in organizational health and safety. It will explore . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Agile Scrum Workshop
PMPM-240
The Agile Scrum Workshop course will not only explain the Agile Scrum methodology, but will also provide students the opportunity . . .
- Duration: 2 Days
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Business Process Management
VS-s2718
Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Business Succession Planning: Developing and Maintaining a Succession Plan
VS-s2110
Change is a hallmark of today’s business world. In particular, our workforce is constantly changing – people come and go, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Change Management for Project Managers
PMPM-230
Project managers are the original change agents. Projects are usually a result of some change either in the business environment, . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Client Relationship Management
ITMG-273
This Client Relationship Management course is designed to provide students with the concepts, tools and best practices needed . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
Cloud Computing Management
ITMG-100
Cloud computing has been a huge topic within the Information Technology (IT) community. This class discusses what cloud computing . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
Coaching and Mentoring
VS-s2302
Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Communicating through the new millennia (Effective Communication through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
SSMG-205
After completing this zero theory Communicating through the new millennia course, students will learn how to identify each . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
-
Conflict Resolution and Difficult Conversations
ITMG-248
This Conflict Resolution and Difficult Conversations course is designed to provide students with an understanding of how . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Consulting Skills for IT Professionals
ITMG-251
This Consulting Skills for IT Professionals course is designed to provide students with the concepts, tools and best practices . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Cost Center Management
ITMG-109
The Cost Center Management course is designed to provide students with an introduction to the budgeting process. It is ideal . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Creating a Top Notch Talent Management Program
vs-s2109
Organizations recognize that they do better business when their people are engaged, motivated, and yes, talented. Having . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Data Quality and Governance
ITMG-101
Data is the life blood of many organizations. Information Technology (IT) managers and individual contributors are the guardians . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
Developing a Lunch and Learn Program
VS-s2811
If you look at any successful organization they have the support of employee development as a core part of their culture. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Developing a Safety Procedures Manual
VS-s2730
Safety procedures are the backbone of an organization’s Safety Management System. They provide consistency and when followed . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Developing a Training Needs Analysis
VS-s2809
The right training at the right time can make a huge difference in the productivity and profitability of your organization. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Developing Your Training Program
VS-s2802
Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Effective Planning and Scheduling
VS-s2318
As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Effective Time Management (Second Edition)
OLEK-110
Time is a form of currency, and the ways you talk about it illustrate its value: people say “Time is money,” and “My time . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Emotional Intelligence for Business Professionals (Second Edition)
OLEK-195
It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Employee Accountability
VS-s2709
An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Executive Briefing: ITs 4 Potential Roles in Digital Transformation
ITMG-242
This Executive Briefing: IT’s 4 Potential Roles in Digital Transformation course is designed to provide students with explaining . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
-
Executive Briefing: Organizational Implications of Moving from Waterfall to Agile
ITMG-241
This Executive Briefing: Organizational Implications of Moving from Waterfall to Agile course is designed to provide students . . .
- Duration: 2 Hours
- Delivery Format: Classroom, Virtual
-
Executive Briefing: Preparing Your Organization for Digital Transformation
ITMG-237
This Preparing Your Organization for Digital Transformation executive briefing is designed to provide participants with an . . .
- Duration: 2 Hours
- Scheduled Classes : 8 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Fostering IT Innovation and Design Thinking
ITMG-249
This Fostering IT Innovation and Design Thinking course is designed to provide students with the concepts, methodologies . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
From Boss to Leader
VS-s2332
Bad bosses. Everyone has had at least one in their working career. You do not want to be the bad boss in your work environment, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Getting the Results Without the Authority
OLEK-205
This Getting the Results Without the Authority course is designed to provide students with the skills necessary to develop . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom
-
Great Help Desk and Internal IT Client Service
ITMG-217
This Great Internal IT Client Service course is designed to enhance client/user/customer satisfaction. This class expends . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
High Reliability Organizations
VS-s2720
Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Hiring Outstanding Teams
OLEK-175
This Hiring Outstanding Teams course is designed to provide students with the skills necessary to locate and interview great . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Influence-Based Technical Leadership
ITMG-232
This Influence-Based Technical Leadership course, based on Eric Bloom’s book “Office Influence: Get What You Want from the . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Information Technology Management and Leadership Executive (ITMLE)
ITMG-211
Information Technology (IT) is a vital component of today’s organizations. As a result, IT executives must be more than just . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
-
Information Technology Management and Leadership Professional (ITMLP)
ITMG-210
The ITMLP© is the first step toward the full Certification of the IT Management and Leadership Executive (ITMLE©). The . . .
- Duration: 3 Days
- Delivery Format: Classroom, Virtual
-
Inventory Management: The Nuts and Bolts
VS-s2311
No business can survive very long without an effective program of controls over the parts and materials that are used in . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
IT as an Agent of Organizational Change
ITMG-243
This IT as an Agent of Organizational Change course is designed to provide students with the knowledge, skills and techniques . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Knowledge Management
VS-s2717
Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Leading Organizational Change in a Virtual Workplace
ITMG-255
This Leading Organizational Changing in a Virtual World course is designed to provide students with the knowledge, skills . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Life as a Technical Manager
ITMG-102
The Life as a Technical Manager Course is designed to provide students with the key information needed by new and would-be . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Making Training Stick
VS-s2807
We have all participated in training courses or workshops. Some of these have been helpful and useful in our everyday lives . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Making Your Business Better
VS-s2612
Starting and building a business begins with a great idea. At this moment, there are millions of ‘great ideas’ seeking attention . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Managing People in a Supercalifragilisticexpialidocious Way (Based on ©DISNEY'S approach to People Management)
SSMG-225
Are you ready to inform and inspire? This Managing People in a Supercalifragilisticexpialidocious Way course is designed . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
Managing Teams in a Virtual Workplace
ITMG-259
This Managing Teams in a Virtual World course is designed to provide students with insights into the tactics, techniques, . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Managing the Virtual Workplace
VS-s2325
Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Managing Virtual Teams
ITMG-216
This Managing Virtual Teams course is designed to provide the knowledge, skills and best practices needed to successfully . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Managing Worldwide IT Virtual Teams
ITMG-260
This Managing Worldwide IT Virtual Teams course is designed to provide the knowledge, skills and best practices needed to . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
Marketing for Small Businesses
VS-s2604
Marketing is about getting your business known and building your position within the marketplace. Small businesses don`t . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Mastering Adult Learning Methods
VS-s2813
Teaching adults necessitates different methods than those that are used for children. Adults have a wealth of experience . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Matrix Management in IT
ITMG-103
Matrix management has been a way of life within many, if not most, Information Technology (IT) organizations. It comes in . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Maximizing User Satisfaction
ITMG-104
User satisfaction comes from great internal client service. This class is specifically designed for individuals and departments . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Measuring Training Results
VS-s2810
There are lots of good reasons to offer training, and even more reasons to participate and take training. But there is also . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Meetings and Status Reporting
ITMG-105
This Meetings and Status Reports course is designed to provide students with an understanding of the true value of status . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Motivation Training: Motivating Your Workforce
VS-s2305
It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Negotiation in a Virtual Workplace
ITMG-257
Negotiation is a fundamental component of business regardless of the business environment. Negotiation success is best achieved . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Negotiation Skills
ITMG-245
This Negotiation Skills course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
New IT Employee Orientation
ITMG-106
This new IT Employee Orientation class is designed to be customized to meet specific company needs. Its goal is to provide . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Office Influence in a Virtual World
ITMG-254
This Office Influence in a Virtual World course is designed to provide students with an understanding of key influence concepts, . . .
- Duration: 1 Day
- Scheduled Classes : 8 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Onboarding: The Essential Rules for a Successful Onboarding Program
VS-s2117
Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Performance Management (Second Edition)
OLEK-160
New managers want to be able to step forward and assume their new responsibilities with confidence. You want to be able to . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Performance Management - Managing Employee Performance
VS-s2103
Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Practical Leadership
OLEK-150
In this course, students will learn the practical skills they need to be an effective leader in their organization. Leadership . . .
- Duration: 1 Day
- Scheduled Classes : 6 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Presentation Skills
ITMG-246
This Presentation Skills course is designed to provide students with enhanced ability to design, build and present high quality . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
Social Media and Your Business
VS-s2502
Social media remains an evolving aspect of our daily lives in addition to being a part of our businesses. This two-day course . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Software Methodologies
ITMG-107
This Software Methodologies class is designed to provide students with a general understanding of various industry leading . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Strengthening Feedback (Through the LEGO® SERIOUS PLAY® Methodology)
SSMG-210
This Strengthening Feedback course is specially designed to provide and reinforce quality feedback at all levels within an . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
Successful Presentations in a Virtual World
ITMG-258
This Presentation Success in a Virtual World course is designed to provide students with enhanced ability to design, build . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Techie and Users Leadership
ITMG-108
This Techie and Users Leadership course is designed to provide students with the ability to motivate, communicate, stimulate . . .
- Duration: 1 Day
- Scheduled Classes : 3 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
The Magic of Leading with Excellence (Based on ©DISNEY'S approach to Leadership Excellence)
SSMG-220
This The Magic of Leading with Excellence course is not only magically designed for students to identify and develop their . . .
- Duration: 1 Day
- Delivery Format: Classroom, Virtual
-
The Practical Trainer
VS-s2805
Most people who call themselves trainers today probably didn’t start out to be trainers. They often work in a field where . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
The Steve Jobs Way: Innovation and Leadership You Can Use
ITMG-250
This “The Steve Jobs Way: Innovation and Leadership You Can Use” course is designed to provide students with insight into . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Thinking Like a CIO
ITMG-228
This Thinking Like a CIO course is designed to broaden students’ way of thinking and expand their management perspective. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Time Management and Productivity
ITMG-247
This Time Management and Productivity course is designed to provide students with the ability to use seven ‘Productivity . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Vendor Management Essentials
vs-s2335
More than 90 per cent of companies buy from vendors and some have a lot of vendors! Dealing with many different vendors requires . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Working Smarter - Using Technology to your Advantage
VS-s2406
Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Advanced Skills for the Practical Trainer
VS-S2801
Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Basic Business Management: Boot Camp for Business Owners
VS-s2602
Owning a business requires a vision balanced with attention to detail. You need to be a generalist who understands the multiple . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Becoming Management Material
VS-s2301
This three-day workshop is a tool for your leadership development. It is designed to help you create and accomplish your . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Business Ethics for the Office
VS-s2701
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Creating Successful Staff Retreats
VS-s2727
A staff retreat can evoke some pretty strong emotions. Dread of a week hanging around with people you would never invite . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Crisis Management
VS-s2714
Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to . . .
- Duration: 2 Days
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Entrepreneurship 101
VS-s2601
Wouldn’t it be nice to be your own boss, work on your own schedule, and make money doing something that you’re passionate . . .
- Duration: 3 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
How to Become a Leader with Integrity
VS-s2336
Leading with integrity creates a powerful opportunity to support employees, to build a positive company culture and to achieve . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Leadership Skills for Supervisors: Becoming an Effective Supervisor
VS-s2320
Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Using Activities to Make Training Fun
VS-s2806
A study of adult educators conducted by Pennsylvania State University doctoral student David Tanis found that playfulness . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Women and Leadership: Owning Your Strengths and Skills
VS-s2330
Women have a long-standing history in the workforce, in all roles from front-line worker to visionary founder, influential . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Continuous Improvement with Lean
VS-s2723
Companies everywhere, no matter what their industry, can benefit from the principles of continuous improvement with Lean. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Lean Process Improvement
VS-s2706
Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Basic Internet Marketing
VS-s2501
This course is an ideal start for business owners and people new to marketing to learn the basics of Internet marketing. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Branding: Creating and Managing Your Corporate Brand
VS-s2009
Your brand is the vehicle that propels your product or service into your customer’s lives, and into their hearts. A good . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Building a Brand on Social Media
VS-s2505
Your brand speaks for your company and its products and/or services. In today’s online-focused world, it’s important that . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Creating a Google AdWords Campaign
VS-s2504
Many companies advertise with pay per click ads. This course focuses on the largest machine available: Google AdWords. In . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Introduction to E-Mail Marketing
VS-s2506
E-mail marketing is here to stay, and knowing how to do it well is essential for marketers as well as small business owners, . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Kickstarting Your Business with Crowdsourcing
VS-s2607
Today’s fast-paced marketplace demands that businesses think fast. Crowdsourcing can help all types of businesses keep on . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Marketing and Sales
VS-s2303
A small marketing budget doesn’t mean you can’t meet your goals and business objectives. You just have to be more creative . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Practical Applications - How to Blog and Podcast
VS-c1506
Blogging and podcasting are well-established features of the Internet that allow the average person to get their message . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Promoting a Marketing Webinar
VS-s2509
Webinars are an affordable and effective tool for connecting with your staff, customers and your online community. As someone . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Strategic Planning
VS-s2715
If you and the people who work with you don’t understand where the company is going, they may all develop their own priorities . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Writing a Business Plan
VS-s2603
This two-day course is designed for business owners and entrepreneurs who are ready to create a business plan. All the essential . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Conducting Accurate Internet Research
VS-s2433
As the Internet grows, it becomes more challenging to find the correct information from a reliable source in a timely manner. . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Creative Thinking and Innovation
VS-s2429
Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Creativity in the Workplace
VS-s2123
Creative thinking in the workplace is in demand. We live in a competitive society and creativity improves productivity, teamwork, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Cybersecurity 1: Fundamentals for Employees
VS-s2740
Cyberattacks are increasing at an alarming rate. Radware reported that there were 2.3 billion data breaches in 2018 – almost . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Design Thinking: An Introduction
VS-s2334
Design thinking is a collaborative problem-solving process based on design used in artistic endeavors. Whether you are involved . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Encouraging Sustainability and Social Responsibility in Business
VS-s2721
The ideas behind encouraging sustainability and social responsibility in business seem noble, as organizations commit to . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Environmental Sustainability: A Practical Approach to Greening Your Organization
VS-s2724
Environmental Management Systems (EMS) involve a set of processes and practices that enable an organization to reduce its . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Fostering Innovation
VS-s2443
Innovation in its purest form means to create something new, but it can also mean better solutions, new methods of doing . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Intrapreneurship
VS-s2606
Intrapreneurship has been described as a great way to make beneficial changes to organizations. People can choose to continue . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Logistics and Supply Chain Management
VS-s2326
The supply chain is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned, . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Managing Conflict (Second Edition)
LO-097005
An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, . . .
- Duration: 1 Day
- Scheduled Classes : 10 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Problem Solving and Decision Making
VS-s2101
We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Project Planning: All You Need to Know
VS-s2437
Project management is no longer only for mega projects worth hundreds of thousands of dollars. Small projects can benefit . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Research Skills
VS-s2424
In this age of information overload, it can be hard to know where to find good information that you can trust. If you are . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
AgilePM® Foundation
LP-APMG-AF
Attend this official APMG AgilePM Foundation certification course and learn how to flex and deliver projects rapidly to meet . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
-
Risk Management
VS-s2317
Risk management has long been a key part of project management and it has also become an increasingly important part of organizational . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
The Minute Taker's Workshop
VS-s2410
No matter who you are or what you do, whether at work or in the community, you are likely involved in meetings. Meetings . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Building a Consulting Business
VS-s2608
Today’s business environment isn’t focused on 9-to-5, lifelong, static positions like it was decades ago. Our world is constantly . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Building a Online Business
VS-s2609
The Internet has changed the way that we work, live, shop, and play. You can take advantage of this new way of doing business . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Building Relationships for Success in Sales
VS-s2001
No one questions that making friends is a good thing. In this workshop, participants will discover that the business of business . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Conference and Event Management
VS-s2322
Although it takes plenty of creativity to design an event that is memorable and meaningful, it also takes careful attention . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Creating a Dynamite Job Portfolio
VS-s2412
The job market continues to change, as does the way we look for work. This course examines the value of presenting yourself . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Creating Winning Proposals
VS-s2436
Proposals are persuasive documents that are fundamental tools in organizational funding and output. This course will look . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Creating Winning Webinars: Getting Your Message Out
VS-s2507
Webinars are now a common and effective tool being used by thousands and thousands of companies and people, across all industries. . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Delivering Dynamic Virtual Presentations
VS-s2445
Most of us have experienced the reality of virtual meetings and presentations during our forced stays at home during the . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Digital Transformation
VS-s2735
Digital transformation looks different for every business, but at its core, it means altering how a company operates with . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Dynamite Sales Presentations
VS-s2002
A great sales presentation does not demand that you have all the bells and whistles to impress the client with your technical . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
E-Commerce Management
VS-s2610
As the global Internet population continues to grow, electronic commerce is growing as well. By the end of 2015, e-commerce . . .
- Duration: 2 Days
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Prospecting for Leads like a Pro
VS-s2004
Prospecting is one of the keys to your sales success. Keeping your pipeline full ensures that you will continue to attract . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Telemarketing - Using the Telephone as a Sales Tool
VS-s2008
Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Being a Team Player
VS-s2734
Teamwork is essential in any successful enterprise, and to have effective teams, an organization must be comprised of individuals . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Building Better Teams
VS-s2104
Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Teamwork and Collaboration 3.0 (Through the LEGO® SERIOUS PLAY® and Tetramap® Methodologies)
SSMG-215
Stop thinking and start building through this 'theory free course'! In this Teamwork and Collaboration 3.0 course, students . . .
- Duration: 2 Days
- Delivery Format: Classroom, Virtual
-
Time Management - Get Organized for Peak Performance
VS-s2415
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Advanced Writing Skills
VS-S2401
This is a one-day workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Business Writing That Works
VS-s2417
In writing, it is important to make sure your message is easy to understand, that you have included all the necessary information, . . .
- Duration: 1 Day
- Scheduled Classes : 4 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Grammar Essentials (Second Edition)
LO-097004
You learned the rules of grammar in school, but now you'd like to refresh and refine your grammar usage for your professional . . .
- Duration: 1 Day
- Scheduled Classes : 9 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Writing for the Web: Catching the Reader's Attention
VS-s2503
The Internet is full of fascinating places to find information, check out your favorite companies and stores, look for deals, . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
Writing Reports and Proposals
VS-s2419
It is essential to understand how to write reports and proposals that get read. We write reports in a range of formats and . . .
- Duration: 1 Day
- Scheduled Classes : 5 Scheduled Classes
- Delivery Format: Classroom, Virtual
-
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