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IBM Intelligent Operations Center (IOC) for Smarter Cities® Introduction to IOC
Duration
3 Days
Course
TCS-9J010
Available Formats
Classroom Training, Online Training
Course Description
Overview
The IBM Intelligent Operations Center (IOC) for Smarter Cities® helps optimize operational efficiency by integrating systems to provide insight into overall city status with drill-down visibility into each underlying agency. It enables leaders to more effectively deliver services in a sustainable fashion, protect citizens and drive future economic growth.The Intelligent Operations Center offers integrated data visualization, real-time collaboration and deep analytics that can help city agencies prepare for problems, plan for growth, coordinate and manage response efforts and enhance the ongoing efficiency of city operations.
In this 3 day course, the IOC student will learn the various components utilized inside the IOC Solution, and, at a high level how the product is functionally architected. Operations will gain understanding of how the various sub-components and layers of IOC work together to quickly integrate and visualize disparate data. The course will cover the methods used to create IOC data sources, how they are integrated into the IOC system, how the system generates such features as Key Performance Indicators (KPI) or Standard Operating Procedures (SOP). It will also show how easily ingested data and applying the strong analytical engines in IOC can quickly bring new perspectives not obtainable before.
The module durations listed below are estimates, and may not reflect every student experience.
Items not covered in this course:
- Tuning, troubleshooting or debugging of base components such as WAS, DB2, MQ, etc.
- Services provided by base products such as WAS, DB2, MQ, etc. that are already provided in existing documentation or other training.
Objectives
Upon completion of the IBM Intelligent Operations Center (IOC) for Smarter Cities® Introduction to IOC course, students will be able to:
- Identify the mission of the IOC Solution and Architectural Overview High Level
- Identify various components by business function and product stack identification
- Identify and understand how to access the solution environments
- Know how to ingest data to IOC data sources
- Know how to create SOPs
- Know how to create KPIs
- Know how to create Reports
Audience
- IBM Operations Personnel
- Associated IBM Partners Involved in Solution Management
- Technology Support Representatives
- Data Scientists
Prerequisites
- A good understanding of Java and J2EE concepts.
- Have confidence working in Windows and/or Linux operating systems.
- Have a basic DB2 understanding of concepts.
Topics
- Introduction to IOC
- Introduction and Architecture Presentation
- Installation Presentation
- User Interface Presentation
- Introduction Lab
- Ingesting Data into IOC
- Defining Maps and Location Maps Presentation
- Defining Data Sources Presentation
- Creating and Using Filters Presentation
- Location Map with CSV Data Source Lab
- Database Data Source Lab
- SOP’s
- SOPs and Activities Presentation
- SOP with CSV Data Source Lab
- Review/Finish Lab
- Review
- Finish SOP Lab (If needed)
- Challenge Lab (Optional)
- Demo of IOx family (Optional)
- Extending and Developing on IOC
- I18Widget Presentation APIs Presentation
- Introduction to Services APIs Presentation
- Charts and Reports with Dojo Presentation
- Extension Points Presentation
- Charts and Reports
- Cognos Presentation
- Cognos with Database Data Source Lab
- Review/Finish Lab
- Review
- Finish Cognos Lab (If needed)
- Demo of IOx family (Optional)
- KPI’s
- KPI Presentation
- KPI Lab
- Administration
- Documentation Presentation
- Troubleshooting Presentation
- Password Administration Presentation (Optional)
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- Delivery Format: Self-Paced Training
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