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Microsoft® Office Outlook® 2010: Part 2

Course content updated by LearnQuest
Price
595 USD
1 Day
LO-091042
Classroom Training, Online Training
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Course Description

Overview

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grew in popularity and use, most organizations found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the emails, meeting invitations, and other communications sent among employees. In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information. This course is the second in a series of two Microsoft® Office Outlook® 2010 courses. It will provide you with the advanced skills you may need to fully and efficiently use Outlook 2010 to manage your communications and interactions with other people. You can also use this course to prepare for the Microsoft Office Specialist (MOS) certification exams for Microsoft Outlook 2010.
 

Objectives

Upon successful completion of this course, you will be able to use the advanced features in Outlook to manage the advanced options for message, contacts, and calendar management and perform more advanced tasks such as task assignment, journaling, sharing workspaces, and backing up to data files. You will: Configure advanced message options. Perform advanced message management tasks. Perform advanced calendar management tasks. Perform advanced contact management tasks. Manage activities by using tasks and Journal entries. Share Outlook workspaces with other users. Manage Outlook data files.
 

Audience

This course is intended for people who have a basic understanding of Microsoft® Windows® and Microsoft Office Outlook 2010 and want or need to know how to perform more advanced tasks in Outlook.
 

Prerequisites

    To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse. Students should be comfortable in the Windows® 7 environment, and be able to use Windows 7 to manage information on their computers. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders. Before starting this course, students should have completed one or more of the following courses or possess the equivalent knowledge: Microsoft® Windows® 7: Level 1 or Windows® 7: Transition from Windows® XP Microsoft® Office Outlook® 2010: Part 1
     

Topics

Lesson 1: Configuring Advanced Message Options Topic A: Insert Advanced Characters and Objects Topic B: Modify Message Settings, Properties, and Options Topic C: Use Automatic Replies Lesson 2: Advanced Message Management Topic A: Sort Messages Topic B: Filter Messages Topic C: Organize Messages Topic D: Search Messages Topic E: Manage Junk Mail Topic F: Manage Your Mailbox Lesson 3: Advanced Calendar Management Topic A: Manage Advanced Calendar Options Topic B: Manage Availability Options Topic C: Create Calendar Groups Topic D: Manage Meeting Responses Lesson 4: Advanced Contact Management Topic A: Edit an Electronic Business Card Topic B: Manage Advanced Contacts Options Topic C: Forward Contacts Topic D: Export Contacts Lesson 5: Managing Activities by Using Tasks and Journal Entries Topic A: Assign and Manage Tasks Topic B: Record and Modify Journal Entries Lesson 6: Sharing Workspaces with Others Topic A: Delegate Access to Mail Folders Topic B: Share Your Calendar Topic C: Share Your Contacts Lesson 7: Managing Outlook Data Files Topic A: Back Up Outlook Items Topic B: Change Data File Settings Appendix A: Configuring Email Message Security Settings Appendix B: The Outlook Social Connector Appendix C: Microsoft Office Outlook 2010 Exam 77-884 Appendix D: Microsoft Outlook 2010 Common Keyboard Shortcuts
 
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